This Privacy Policy explains how RoadRace ("RoadRace", "we", "us") collects, uses and protects information when you visit roadracesupply.com or contact us about custom race supplies. By using the site you agree to this policy.
1. Who we are
RoadRace is a race-supply e-commerce platform operated by Shanghai Dasheng Sign Co.,Ltd. in Shanghai, China. For any privacy question, contact us at sales@roadracesupply.com or +86 400 099 6685.
2. Information we collect
- Order-configuration details. When you use the "Start Ordering" tool and click Next, we record the race type, participant count and race date you entered.
- Technical & source signals. Along with a submission we record a referral/UTM source, an approximate country or region signal (derived from your browser locale and timezone and your network), browser user-agent, language and screen size. We do not ask for your name unless you choose to email us.
- Information you send us. If you email or call, we receive whatever you include — such as your name, company, contact details and artwork.
- Server logs. Our hosting provider records standard request data, including IP address, for security and reliability.
We do not use third-party advertising or analytics trackers, and we do not set marketing cookies. If a submission fails to reach our server, your entry may be stored temporarily in your own browser's local storage so it is not lost; it never leaves your device in that case.
3. How we use information
- To respond to your inquiry and prepare quotes, mockups and orders.
- To understand, in aggregate, what kinds of events and supplies visitors are interested in, and to improve the site.
- To operate, secure and troubleshoot the website.
4. Legal bases
Where the GDPR or similar laws apply, we process information on the basis of your consent (when you submit the form or contact us), our legitimate interest in operating and improving a B2B website, and, where relevant, steps taken at your request prior to entering a contract.
5. Where information is stored and who processes it
The website is hosted on Cloudflare's global network, and submissions are stored in a Cloudflare database. As a result, information may be processed on servers in various countries. We use reputable service providers and share information only as needed to run the site and fulfil your order (for example, shipping and payment partners once you place an order). We do not sell your information.
6. International transfers
Because we operate from China and use a global hosting provider, your information may be transferred to and processed in countries other than your own. We take reasonable steps to protect it consistent with this policy.
7. Data retention
We keep inquiry and order information for as long as needed to serve you and to meet legal, accounting and business-record requirements, after which it is deleted or anonymized.
8. Your rights
Subject to applicable law, you may ask us to access, correct or delete the information we hold about you, or to stop using it. Email sales@roadracesupply.com and we will respond within a reasonable time.
9. Children
The site is a business-to-business service and is not directed to children. We do not knowingly collect information from anyone under 16.
10. Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the latest version, and material changes will be posted on this page.
12. Contact
RoadRace, operated by Shanghai Dasheng Sign Co.,Ltd. — No. 546, Lane 1588 Zhuguang Road, Qingpu District, Shanghai, China. Email sales@roadracesupply.com · Phone +86 400 099 6685.
This policy is provided in good faith to describe our practices. It is not legal advice; if you rely on it for a specific jurisdiction, have it reviewed by qualified counsel.