Home · Shipping
Production & worldwide delivery
Your race date drives every shipping decision.
We plan backward from the date your supplies must be in hand — not merely the day they leave our factory. One logistics plan coordinates production, event-ready packing, export documents, freight, tracking and receiving.
End-to-end process
Six controlled steps from brief to receiving.
Your quote shows the planned production window, dispatch target, shipping method and delivery range before you place the order.
Confirm the real deadline
Tell us the race date, packet-pickup date, delivery address, receiving hours and the earliest date your team can accept freight.
Select the route
We compare order size, destination, urgency and budget, then quote express, air or sea with the agreed duties arrangement.
Lock artwork & schedule
After proof approval, each product line receives a production and QC milestone planned backward from dispatch.
Inspect before packing
We verify quantities, bib number ranges, sizes, medal finishes, print colors and approved artwork before cartons are sealed.
Pack for race operations
Cartons are grouped and labeled for packet pickup, course setup, volunteers, awards and finish-line deployment.
Export, track & deliver
Our team prepares shipping documents, releases tracking, monitors movement and coordinates final delivery to your address or site.
Event-ready packing
Packed in the order your race team needs it.
A complete race order is not packed as one mixed factory shipment. We separate operational groups, protect finished surfaces and label cartons so volunteers can move each box directly to the right race-day zone.
Every shipment includes a carton manifest. High-priority items such as bibs, timing-related labels and finisher medals are clearly identified for immediate receiving checks.
Shipping methods
Express, air or sea — matched to the event.
Transit ranges below are planning guides after dispatch. Your quote will show the recommended route and a destination-specific delivery range.
| Method | Best for | Typical planning range | How it is protected |
|---|---|---|---|
| Tracked express | Bibs, medals, apparel and smaller urgent kits | About 3–7 business days | Door-to-door tracking with fast exception escalation |
| Air freight | Large kits, signage and deadline-sensitive mixed orders | About 7–14 business days | Consolidated cartons or pallet, customs coordination and final-mile booking |
| Sea freight | Finish arches, large-format branding and high-volume events | Often 25–45 days, route dependent | Export packing, manifest, customs documents and destination delivery plan |
| Split shipment | Orders with one critical item needed first | Fast items by air; bulky items by sea | Separate milestones and tracking for each shipment |
Important: customs inspections, extreme weather, carrier disruptions and remote-area delivery can affect transit. We build a practical buffer into the plan and communicate exceptions early; final dates are confirmed for the specific route on your quote.
Regional contingency network
A backup supply route when race day cannot move.
Our Dongguan factory remains the primary production base. Warehouses and partner factories in the United States and Europe give us additional recovery options when an international shipment is delayed, damaged, incomplete or needs an urgent supplemental quantity.
Regional warehouse dispatch
When eligible stock is available, urgent materials can be routed from a US or European warehouse instead of waiting for a new intercontinental shipment.
Partner-factory remake
Eligible bibs, apparel, signs, banners and related materials may be reproduced regionally from the approved artwork and specifications.
Fastest practical recovery
We compare regional dispatch, local remake, express rerouting and split shipping, then recommend the option most likely to protect the required in-hand date.
Availability: regional recovery is not automatic for every item. It depends on product eligibility, approved artwork, quantity, local stock, partner capacity and destination. Custom medals, inflatables and highly specialized products may still require production at the main factory.
Customs & final mile
The paperwork is part of the shipment.
Our export team prepares the commercial invoice, packing list, product descriptions and declared values, and coordinates other reasonable documentation requested for the destination.
Clear shipping terms
Your quote states the freight method and whether duties, taxes and customs clearance are included or payable by the receiver.
Delivery instructions
We record receiving hours, contact details, loading-dock access, lift-gate needs and appointment requirements before dispatch.
Document support
Commercial invoice, packing list, carton manifest and available origin or material documents are coordinated in one file set.
Delivery protection
What our shipping assurance covers.
We cannot control a storm, customs inspection or carrier network, but we can control preparation, visibility and response. These are the protections built into every coordinated shipment.
Receiving checklist
Three checks when the shipment arrives.
Inspect the cartons
Count cartons, check labels and note visible crushing, punctures or water damage with the carrier. Photograph any issue before opening.
Check race-critical items
Use the manifest to verify bib ranges, medals, timing labels and other items that would be hardest to replace close to race day.
Send photos and references
Contact us as soon as possible — ideally within 48 hours — with the carton number, item, quantity and photos so recovery can start immediately.
Plan from your race date
Tell us when and where the kit must arrive.
Share your race date, packet-pickup date, participant count, destination and supply list. We will return an itemized quote with production timing, the recommended shipping route and a planned arrival window.
Questions about duties, delivery access or split shipping? sales@roadracesupply.com · +86 769 3783 2867